Comments on: Setting Up Your Facebook Page

By: Elizabeth

Elizabeth — Mon, 24 Oct 2011 10:11:27 +0000

Facebook has not yet wrapped its head around the fact that businesses don't want to associate their brand pages with a specific individual. So, while they let you create a page that is not attached to a personal profile, there are still a lot of limitations if you do it that way. For example, there are a lot of apps you can't use. The other main one, as you've noticed, is that they don't like non-personal email addresses and have blocked standard ones like info@xx.com and webmaster@xx.com.

Your best bet is to create a unique email address for your group but don't use those standard terms. I've had luck before with fb_admin@xx.com (and then just redirect that email address to your general one).

By: Mary Ellen

Mary Ellen — Mon, 24 Oct 2011 01:30:40 +0000

I am trying to set up a Facebook page for a non-profit youth basketball group but Facebook will not accept the basketball association's general information e-mail address as a valid e-mail address. Any idea why this is happening and what I might do to work around it? Thanks for any responses.

By: Kim

Kim — Thu, 01 Jul 2010 16:32:33 +0000

I have made a business page and not attached it to a business profile. I have told it to publish. I am not able to search it and find it though through my personal account. I set up a profile for my employer to see if that would work having it attached to a profile and it still won't find it when I search. I have deleted the profile and page and started over numerous times. Any suggestions what I may be missing? Thank you

By: Elizabeth

Elizabeth — Sun, 06 Jun 2010 13:54:58 +0000

Posts from your individual accounts should not be coming into your association page at all. I'm not sure what's happening there. Can you send me an email to F1@TechForLuddites.com with your Page's URL so I can check it out? It might be a few days before I can get back to you. I don't currently have regular internet access, but should by middle of the week.

By: Patricia Konomos

Patricia Konomos — Fri, 04 Jun 2010 21:33:21 +0000

Matt set up our neighborhood assn. facebook page. He is very busy, so he set up Natalie and I as administrators. Just now, I found out how to delete posts on the site (Profile page); but what I can't do is keep incoming posts FROM the individuals' facebook pages from coming INTO our neighborhood assn. facebook page. So everything I publish from my personal page comes into the NA site.News page (Home page). Same with the other "friends" (only 8 so far, thank God).

The Wall has only stuff initiated on the site. That is what we want. Outflow from our page is good, inflow from all member pages is overwhelming. Did Matt set us up wrong? Or, to say it nicely, Can we fix this?

By: Elizabeth

Elizabeth — Wed, 10 Mar 2010 15:43:57 +0000

Hmmm... I can't think of what the problem might be. Feel free to write directly to me at F1@TechForLuddites.com with more details about what exactly is happening and maybe I can think of something.

By: Kip

Kip — Wed, 10 Mar 2010 09:41:06 +0000

Hi and thanks for so many informative articles! I've been messing around with setting up pages and followed your instructions for setting up a page not associated with a profile, but I find it just sets up another profile and all the information I initially filled in about the page has seemingly disappeared. Any thoughts? Cheers!

By: Thomas

Thomas — Wed, 20 Jan 2010 18:00:56 +0000

Elizabeth, yes I see no violation if the organization is basically the ones who own the page and you administer it as you said. I still can't understand why this particular policy isn't in the main tos to begin with. I had to find out about it from someone else then do some searching to even find it on facebook.

By: Elizabeth

Elizabeth — Mon, 18 Jan 2010 14:48:27 +0000

Thomas, technically it could be seen as a violation of the terms of service. I believe if you created a Page for an organization/company that isn't solely identified with you (like a nonprofit that I administer a page for), Facebook wouldn't have a problem with that. In my case, I had the organization create a specific e-mail account for their Facebook administrator, so no individual in the org would be associated with it. The only time my name came up was when I asserted I had the right to create the page, and that info doesn't show up anywhere within the account settings. But if you're worried about it, it wouldn't hurt for you to have someone who doesn't already have an FB account actually create it and then you do the actual admin work. Note that if they make you an admin through your personal account, you'll have the same limitations as if you created the page from within your page yourself. However, they could just give you the login info for the account, which would let you post there as the Page and post from your account as you. To give you a sense of why this is a ridiculous policy, I would imagine that FB would be deliriously happy if every single person in the world joined the service. But then nobody would ever be able to create a Page under their TOS. Doesn't make a lot of sense...

By: Thomas

Thomas — Sun, 17 Jan 2010 19:15:51 +0000

If we use your advice on setting up an independent page then a new account would be created. Though they do not make it clear on their main tos page Facebook says it is a violation of their policy to have more than one account.

In this case wouldn't it be better to have a family member who doesn't use facebook to set up the account and make you the admin?